Privacy Policy for One Mind Charity
Effective Date: November 18, 2025
Last Updated: November 18, 2025
One Mind Charity (“we,” “us,” “our,” or “One Mind Charity”) is a humanitarian aid non-governmental organization (NGO) dedicated to providing emergency relief, humanitarian assistance, and support to communities in need around the world. We operate the website https://www.onemindcharity.com (the “Website”) and related services.
Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website, make a donation, sign up for newsletters, volunteer, apply for aid, or otherwise interact with us online or offline.
By using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or provide us with your personal information.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide Directly
Contact Information: Name, email address, postal address, phone number (e.g., when signing up for newsletters, creating an account, or contacting us).
Donation Information: Billing details, payment card information (processed securely through third-party payment processors), donation amount, and frequency.
Volunteer or Application Information: Resume/CV, references, background details, or other data provided when applying to volunteer or for humanitarian aid programs.
Beneficiary Information (in humanitarian contexts): Where necessary for aid delivery, we may collect sensitive data such as identification documents, health information, location, or family details from individuals or communities receiving assistance.
Other Information: Any details you submit via forms, surveys, feedback, or communications.
b. Automatically Collected Information
Usage Data: IP address, browser type, device information, operating system, referring pages, and pages visited on our Website.
Cookies and Similar Technologies: We use cookies, pixels, and analytics tools (e.g., Google Analytics) to improve site functionality, analyze traffic, and personalize content. See our Cookie Policy section below for details.
c. Information from Third Parties
Data from partners, payment processors, social media platforms (if you interact with us there), or public sources to process donations or verify aid eligibility.
We minimize data collection to what is necessary for our humanitarian mission.
2. How We Use Your Information
We use your information for legitimate purposes, including:
Processing and acknowledging donations.
Sending newsletters, updates, appeals, or thank-you messages (with your consent where required).
Managing volunteer applications and coordination.
Delivering humanitarian aid and assessing eligibility (for beneficiaries).
Communicating with you about our programs, events, or emergencies.
Improving our Website and services.
Complying with legal obligations (e.g., tax receipts for donations, anti-fraud checks).
Internal analytics and reporting.
For sensitive personal data (e.g., health or ethnic origin in aid contexts), we process only where strictly necessary for humanitarian purposes, with appropriate safeguards.
3. Legal Bases for Processing (GDPR and Similar Laws)
If you are in the European Union, UK, or regions with similar laws:
Consent: For marketing communications or non-essential cookies.
Contract: To fulfill donations or volunteer agreements.
Legitimate Interests: For fraud prevention, site improvement, or general communications (balanced against your rights).
Legal Obligation: For tax or regulatory reporting.
Vital Interests: In emergencies to protect life or safety.
4. Sharing Your Information
We do not sell your personal information. We may share it with:
Service Providers: Trusted third parties (e.g., payment processors like Stripe or PayPal, email services like Mailchimp, cloud hosting) who are contractually bound to protect your data.
Partners: Humanitarian partners or local NGOs for aid delivery (only necessary data).
Legal Requirements: If required by law, court order, or to protect rights/safety.
In a Merger/Acquisition: If One Mind Charity is involved in a restructuring.
International transfers (e.g., to aid operations outside your country) use safeguards like standard contractual clauses.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
Payment information is encrypted and never stored on our servers.
6. Data Retention
We retain personal information only as long as necessary for the purposes outlined, or as required by law (e.g., 7 years for donation records in many jurisdictions). We securely delete or anonymize data when no longer needed.
7. Your Rights and Choices
Depending on your location, you may have rights to:
Access, correct, or delete your personal information.
Object to or restrict processing.
Withdraw consent (where applicable).
Data portability.
Opt-out of marketing (unsubscribe links in emails).
Lodge a complaint with a supervisory authority.
To exercise rights, contact us at privacy@onemindcharity.com. We respond within 30 days (or as required by law).
For California residents (CCPA/CPRA): We do not sell or share personal information for cross-context behavioral advertising. You have rights to know, delete, and opt-out.
8. Cookies and Tracking Technologies
Our Website uses:
Essential cookies (for functionality).
Analytics cookies (e.g., Google Analytics).
Marketing cookies (if consented).
You can manage preferences via your browser settings or our cookie banner. Rejecting non-essential cookies may limit site features.
9. Children’s Privacy
Our Website is not directed at children under 13 (or 16 in some regions). We do not knowingly collect children’s data without parental consent. If identified, we delete it promptly.
10. Links to Third-Party Sites
Our Website may link to external sites (e.g., social media). We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Policy periodically. Significant changes will be notified via the Website or email. Continued use constitutes acceptance.
12. Contact Us
Questions or requests? Contact our Data Protection Officer:
Email: support@onemindcharity.com
Postal Address: One Mind Charity Global aid foundation.
We are committed to transparency and protecting your privacy while advancing our humanitarian mission.
Thank you for supporting One Mind Charity.